We will happily accept returns if you contact us within 14 days of delivery and ship back to us within 30 days, provided that the item returned is in its original and unused condition, with all tags still attached.
If we find that the product has not been returned to us in fully resalable condition, we reserve the right to refuse a refund on the item or deduct up to 20% of the original selling price from the refund amount.
Once we have received the return we will issue a full refund minus the original delivery charge. Original delivery charges are non-refundable.
All of our items are handmade by artisans. Due to the hand-crafted nature of our products, there may be minor flaws which we believe add to the beauty of these products. Unfortunately manufacturing faults can occasionally occur, so if you believe your purchase to be faulty or it is not the item you have ordered we are happy to offer a full refund once we have received and inspected the returned goods. Please notify us in writing within 5 working days if you believe the item you have received to be faulty.